Posts Tagged customer service

E-commerce Strategies to Carry Through 2019

E-commerce Strategies to Carry Through 2019

Every year, more and more people switch their primary vehicle of retail consumption from brick and mortar to online stores. Online business is currently taking in over 10% of the money in retail, and is projected to grow 15% more each year. That means there is no […]

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Advice New E-commerce Businesses Must Know

Advice New E-commerce Businesses Must Know

So, you have a product, and you want to sell it. You have a basic idea, make a website, do some advertising to get the word spread, and then people buy. Unfortunately for many small business owners, it isn’t that simple. There are a few things every […]

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What is a Bounce Rate and How it Can be Lowered

What is a Bounce Rate and How it Can be Lowered

As an Ecommerce business the objective is to sell. Sounds simple, doesn’t it? Buyers keep buying, sellers keep selling, and the business stays afloat. Unfortunately the harsh reality is that this process, while simple, is not anywhere near a guarantee. The thought behind that is due to […]

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Customer Service is King

Customer Service is King

Are you providing your customers with satisfactory customer service? How? Is there more you can do? Don’t worry, customer service 101 is broken down in this blog post. Customer service is keenly linked to a customer loss. A buyer is four times more likely to go to […]

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3 Effective Ways to Help Your Clients Get Their Products Seen and Sold

3 Effective Ways to Help Your Clients Get Their Products Seen and Sold

New stores are on the rise and so are the various products that are marketed. At the end of 2014, Shopify was hosting 140,000 online stores and that number is rapidly growing. Shopify is now hosting over 175,000 merchants. Creative marketing is a great way a store […]

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4 Ways Live Chat Can Boost Your Customer Experience

4 Ways Live Chat Can Boost Your Customer Experience

We have all heard the phrase, ” You want what you want, when you want it.” In our daily lives, it has never been more suited as we all live in an instant gratification society. Customers demand instant gratification from grocery stores to tech support. No longer […]

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Website Design and Development

Website Design & Development WEB EXPERTS THAT GROW YOUR BUSINESS We are web experts that use the web industry to impact change and grow your large or small business. We establish you as a leader in the business market that will make an impact. Set the pace […]

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From the initial development of a proprietary eCommerce platform, to now specializing in Volusion web development and design, MAK has been at the forefront in custom eCommerce website development since as early as 2001.

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