Archive for the Customer Management Category

Customer Experience Management: Creating An Impactful Experience For Your Customers In 2020

Customer Experience Management: Creating An Impactful Experience For Your Customers In 2020

  Customer Experience Management: Creating An Impactful Experience For Your Customers In 2020     According to a recent study, 57% of customers have abandoned a business because of poor customer experience or they got a better customer experience from a competitor. The success of a business […]

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Creating 10/10 Product Pages

Creating 10/10 Product Pages

So, you’ve got your customer on your site, looking at all the cool, different, and unique, products your business offers. They click on the product page, and are turned away by the lack of captivating details and perhaps an unaesthetic layout to top it all off. The […]

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E-commerce Strategies to Carry Through 2019

E-commerce Strategies to Carry Through 2019

Every year, more and more people switch their primary vehicle of retail consumption from brick and mortar to online stores. Online business is currently taking in over 10% of the money in retail, and is projected to grow 15% more each year. That means there is no […]

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Steps to Ensure Customer Satisfaction

Steps to Ensure Customer Satisfaction

Customers are the most important part of running a business. However, the objective isn’t just to gain new customers, but also it is just as important to retain the ones who have previously shopped with you. This can be achieved by being pleasant to deal with, having […]

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Advice New E-commerce Businesses Must Know

Advice New E-commerce Businesses Must Know

So, you have a product, and you want to sell it. You have a basic idea, make a website, do some advertising to get the word spread, and then people buy. Unfortunately for many small business owners, it isn’t that simple. There are a few things every […]

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What is a Bounce Rate and How it Can be Lowered

What is a Bounce Rate and How it Can be Lowered

As an Ecommerce business the objective is to sell. Sounds simple, doesn’t it? Buyers keep buying, sellers keep selling, and the business stays afloat. Unfortunately the harsh reality is that this process, while simple, is not anywhere near a guarantee. The thought behind that is due to […]

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Tips to Make Customer’s Feel At Home

Tips to Make Customer's Feel At Home

One thing customer’s can never get enough of is feeling like their at home. By making a website as welcoming as possible within a businesses means, you can boost sales through customers satisfaction and approval of your site. A proven way to get customers to purchase off […]

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Tips and Tricks to Boost Your Site’s Visibility and Traffic

Tips and Tricks to Boost Your Site’s Visibility and Traffic

Every business owner wants to dive head first into the world of S.E.O, expecting to multiply their page views and ad clicks ten fold within their first marketing campaign. Unfortunately, it isn’t so easy, and it takes a whole lot of time if you want to do […]

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How To Match Keyword Research With Your Buyer’s Journey

How To Match Keyword Research With Your Buyer's Journey

The SEO Industry As long as the SEO industry has been around, so has keyword research. A system that has search engines built around around the term or query that users depict. Users query information into a text entry field, hit return and receive a list of […]

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How Often Should You Post on Social Media

How Often Should You Post on Social Media

Social Media Rocks Your Business It is common knowledge that your business has to have a presence on social media. But it can be overwhelming. It is hard to find the right balance on social media platforms between connecting with your audience and squandering time on posts […]

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